FAQs

CAN I ORDER A PRODUCT THAT IS CURRENTLY NOT AVAILABLE ON YOUR SHOP?

If you are interested in a product of our partner brands that is currently shown as out of stock or it is not shown in our shop, you can contact us at info@barquebike.com 

If the product is available to order, we will provide you with an estimated delivery date and you will be able to place a pre-order.

 

WHAT ARE THE DELIVERY TIME AND COST?

Express Shipping (3-6 Days) :
Add US$ 19.99 for each order
Standard Shipping (7-14 Days) :
Free if above US$ 30
US$ 5.99 if below US$ 30

 

WHAT PAYMENT METHODS CAN I USE?

Credit Card: Visa, MasterCard

Paypal, AMERCIAN EXPRESS, Shop Pay

GOOGLE pay & ApplePay: Shop easily online without having to enter your credit card details on the website.

 

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Customer can find out the following page in details.

https://barquebike.com/policies/refund-policy