Shipping & Returns

Shipping Policy:

We are delighted to offer shipping services to more than 200 countries and regions across the global.

Upon receiving your payment, we will promptly dispatch your order and send you an email confirmation once it is shipped. Additionally, you can conveniently track your order status on our website at any given time.

For detailed information on International Delivery to specific regions and countries, please explore the links provided below.

For All Orders:

Shipping Method Transit time
Free Standard Shipping  5-10 Working Days
Express Shipping  2-5 Working Days


*All orders provide tracking number.

We offer shipping for these countries and regions : Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Macao SAR, Malaysia, Mexico, Netherlands, New Zealand, North Macedonia, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Türkiye, United Kingdom, United States, Vietnam.


Returns & Cancellations:



You can request to cancel your order through the Contact Us page within one hour of the order being placed. Any request received after that we will attempt to change but regret in most cases order packing and dispatch will already have taken place.


Refund and Return Policy:

If you're not 100% satisfied in any way with an item you've received, please let us know by emailing us 30 days after received. Returns can only be made once authorized by Customer Services.

Our site is aimed at customers who have already purchased and experienced the product. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused and you will have to bear postage costs.

We are happy to refund postage costs if the item is defective or sent due to our error.

Your refund will be completed via the original payment method, excluding the delivery costs.

In order to process your returns as quickly as possible, all returns must include:

  • A copy of your delivery note or your order number
  • Return authorization (obtainable from Customer Services)
  • Reason for return

All Opened or used products and non-refundable.

Damaged or defective items:

If you receive a damaged or defective item, please contact us immediately at with details and photos of the issue. We will work to resolve the problem promptly.

Please ensure that items are packed securely to prevent any damage in transit. We also suggest sending via registered or insured post so the parcel can be traced.

For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded, we will offer you a credit off your next purchase to cover this reimbursement or refund via PayPal.